Agile Coach at Eneco Belgium

Led the Agile transformation at Eneco Belgium, co-creating Agile Squads aligned with the new Target Operating Model (TOM).

Approach:

Served as Scrum Master for the B2B and Smooth Energy Squads, driving effective collaboration and delivery
Established OKRs to shift the organization from output-focused to outcome and data-driven, with tightly coupled roadmaps
Facilitated closer collaboration between business and tech teams, enabling shared roadmaps and transparent planning discussions
Implemented new Quarterly Planning for all Squads, creating focused and outcome-centered planning cycles
Rationalized and streamlined meetings, ensuring clear focus, preparation, and purpose for each session
Enhanced Azure DevOps workflows and processes across the organization
Established working agreements around coding practices, including refactoring standards and code review protocols
Clearly defined Definition of Ready and Definition of Done for user stories to minimize rework post-delivery
Led Test Automation and Code Quality improvement initiatives
Developed a GenAI Agile Chatbot companion providing on-demand access to the Eneco Agile framework
Created a maturity assessment tool as part of the new Agile manual

Results:

Transformed organizational mindset from output-driven to outcome and goal-driven through data-backed OKRs
Improved alignment between business priorities and technical execution via shared, transparent roadmaps
Enhanced team collaboration and delivery predictability with increased sprint velocity across both Squads
Reduced meeting overhead while increasing meeting effectiveness and team focus
Increased code quality and reduced technical debt through established coding standards and review practices
Minimized rework and accelerated delivery by implementing clear story readiness criteria
Streamlined development workflows, improved transparency, and reduced administrative overhead
Scaled coaching capacity organization-wide through automated access to Agile guidance and self-assessment tools.

Overall:

Delivered more productive, focused, motivated, and outcome-based Squads and organization